1. ORDERS

You will need to register an account to start purchasing with us. If you do not have one, simply click on "Login/Sign Up" at the top right corner of your screen and a form will appear for you to register an account with us.

After registering, click on "SCHOOL LOGO" and select the school you wish to purchase uniforms for.

Click on your desired item, select the size, and add it to your shopping cart.

Once you are ready, you can proceed to your shopping cart for check out.

You may adjust the quantity of each item at the Checkout.

Kindly refer to "My Orders" under "Member Only" if you need to retrieve or check the status of your orders.

2. SHIPPING

 Once payment has been made, your order will be dispatched within 3 working days for non-peak period subjected to item availability.

 

  • From November to January: Delivery is estimated to be around 5 - 8 working days* subject to item availability. ​

  • There may be 2 - 4 days delay due to high volume during peak periods or holidays.

  • Delivery to addresses in Singapore (except Changi, Tuas and other restricted areas) is chargeable at:

    Below $80 purchase : Flat rate S$8 per trip
    $81 - $150 purchase : Flat rate S$12 per trip
    $151 purchase above : Flat rate S$15 per trip

  • Receiver’s mobile contact number is mandatory upon checkout so that our courier or delivery personnel can reach the receiver in case of any unforeseen circumstances. Only up to 2 delivery attempts will be made.

  • Takes a longer processing time if items are out of stock, we will advice the estimated delivery date once we receive your order

  • In the scenario where you've successfully received your order parcel, you may wish to do an exchange with your received item(s) at our retail store with no additional charges.

  • Alternatively, you may ship your items back to us via any mail with tracking to our address and top up a redelivery fee of S$5 for us to mail your amended orders to you. Magdalene Sewing Centre will not be responsible for any lost or misplaced mails.

Orders are mailed out via 3rd party courier. Once we have mailed out your order, a tracking number will be emailed to you. 

3.  EXCHANGE

/ REFUND

POLICY

Exchange Policy:

  • Goods sold are NON-REFUNDABLE.

  • Goods sold are exchangeable within 7 days with the receipt as proof of purchase.

  • Goods sold are only exchangeable at our office or mass sales locations (during Nov/Dec).

  • Goods can be exchanged provided that the products are in ORIGINAL condition, i.e. not washed, not worn, not altered, label not cut, and in original packaging.

  • All exchanges are subjected to stock availability. 

  • Our exchange policy does not cover damage resulting from unique, accidental, or random damage that is the result of negligence or wears and tear.

Requests for exchanges for articles that do not meet all mentioned conditions will be declined.

We thank you for your understanding.

Cancellation / Refund

  • Cancellation of orders is only allowed due to duplication of transactions.

  • Any cancellation or refund of an order due to duplication is subject to 10% admin/transaction charges by the service provider.

  • If you are not sure if the transaction is successful please email us for verification to avoid double payment.